Refund Policy

Returns

We want you to love your purchase. If you are not completely satisfied with your order, please contact us within 30 days of delivery.

To be eligible for a return, items must be:

For hygiene and safety reasons, opened or used cosmetic products cannot be returned unless they arrive damaged, defective, or incorrect.

Damaged, Defective, or Incorrect Items

If your order arrives damaged, defective, or you receive the wrong item, please contact us within 7 days of delivery.

Please include:

Once reviewed, we may offer a replacement, store credit, or a full refund.

Refunds

Approved refunds will be issued to the original payment method used during checkout.

Please allow 5–10 business days for your financial institution to process and post the refund after it has been issued.

Shipping charges are non-refundable unless the return is due to our error or a defective product.

Return Shipping

Customers are responsible for return shipping costs on returns due to a change of mind.

We recommend using a trackable shipping service, as we cannot guarantee receipt of returned items without tracking.

Non-Returnable Items

The following items are not eligible for return:

Order Cancellations

Orders are processed quickly. Once an order has entered production or fulfillment, it may not be possible to cancel or modify the order.

For return requests, refund inquiries, or questions regarding your order, please contact us at:

Please include your order number in all correspondence for faster assistance.